AskJohari ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use the AskJohari mobile application and related services.

1. Information We Collect

a Personal Information: Name, email address, or contact information provided by users when creating an account or contacting support.

b Uploaded Content: Users may upload images of jewellery for consultation or price insight. These images are processed to provide recommendations and expert insights.

c Device Information: We may collect device type, operating system, and usage analytics to improve app performance.

2. How We Use Your Information

• Provide jewellery consultation services
• Analyze jewellery images and provide insights
• Improve application functionality
• Respond to user inquiries
• Maintain security and prevent misuse

3. Image Usage

Images uploaded by users are used only for providing analysis or consultation. We do not sell or distribute user images to third parties.

4. Data Storage and Security

We implement reasonable technical and organizational measures to protect user data. However, no digital system can guarantee absolute security.

5. Third-Party Services

AskJohari may use third-party services such as analytics or hosting providers. These services may process limited data in accordance with their own privacy policies.

6. User Rights

Users may request deletion of their data by contacting us through the support section of the app.

7. Children's Privacy

AskJohari is not intended for users under the age of 13.

8. Changes to this Policy

We may update this policy periodically. Updates will be posted within the application or website.

9. Contact

For privacy related questions, contact: support@askjohari.com

These Terms govern your use of the AskJohari mobile application.

1. Service Description

AskJohari provides informational insights and consultation related to jewellery pricing, design, and purchasing decisions.

2. No Certified Valuation

AskJohari does not provide certified or legally binding jewellery valuation. Information provided through the app should be considered advisory only.

3. User Responsibilities

Users agree to provide accurate information and not misuse the platform for unlawful activities.

4. Intellectual Property

All branding, logos, and content within AskJohari are the property of AskJohari unless otherwise stated.

5. Limitation of Liability

AskJohari shall not be liable for financial losses, purchasing decisions, or disputes arising from the use of information provided through the platform.

6. Changes to the Service

We reserve the right to modify features, pricing, or services at any time.

7. Termination

We may suspend or terminate accounts that violate these terms.

8. Governing Law

These terms shall be governed by the laws of India.

9. Contact

support@askjohari.com

The jewellery price estimates, insights, and recommendations provided through AskJohari are based on available market information, algorithms, and expert opinions.

These estimates are indicative and may vary depending on multiple factors including:

• Gold or diamond market fluctuations
• Making charges
• Brand pricing
• Local jeweller practices
• Taxes and other charges

AskJohari does not guarantee exact valuation or certified appraisal. Users are advised to verify final pricing with the jeweller before making any purchase.

Contact

For any questions, contact: support@askjohari.com